Choose the service which best suits your needs. In the list below, there are self referral options available for some services.
If you are having a medical emergency then dial 999
Advice on children’s coughs, cold, earache and rashes http://www.choosewellwales.org.uk/home
Eye problems – you can see your optician if you need urgent attention for your eye. For a list of the opticians which are open during COVID-19, please ring 01267 248793 or 01267 248795 or visit http://www,eyecare.wales.nhs.uk/coronavirus-information
Dental problems – please contact your local General Dental Practitioner. If you do not have a NHS dentist please contact the dental helpline on 0300 10 20 247 (option 3).
Sexual Health – we offer contraceptive pill, emergency contraception, contraceptive injections, coils and implants in the surgery. You can alternatively access the sexual health clinics or for sexual health test http://www.cardiffandvaleuhb.wales.nhs.uk/sexual-health or access a home testing kit which allows patients to request a home test kit for HIV, syphilis, hepatitis B or C, chlamydia or gonorrhoea http://www.friskywales.org/chlamydia-and-gonorrhoea-home-testing-pilot.html For free emergency contraception, you will be able to get these from the following nearby pharmacies: Pearns, Clifton Pharmacy, and Wells Clifton Street.
Termination of Pregnancy – there is a dedicated booking line for women requesting advice about an unplanned pregnancy. If you are pregnant and feel unsure about what to do or are considering having a termination of pregnancy (abortion), it is important that you be seen in the PAS clinic. This is so you can be examined and discuss your options with the clinic Doctor or Nurse. The booking office will book a suitable appointment for you. There opening times are Monday to Thursday 08:30-12:30 and 13:30-16:30 and Friday 08:30-12:30 and 13:30-16:00. If you could like further information please call 02920 742638
Online Stress Control – live streaming will continue with the session being shown 4 times to accommodate people who are unable to watch same-day sessions. Full details on the Stress Control 2020 channel on YouTube
Online ACT-ion for Living – now available on the Stepiau website (presented as Part 1 and Part 2) with the remaining three sessions to go up incrementally over the next couple of weeks. Unlike Stress Control, this online version of ACT-ion for living will be available on demand http://www.stepiau.org/action-for-living/ACT1
Midwives – if you are pregnant, you can self refer to the midwife. We have set up an online system (that is checked regularly) for women to inform the Community Midwives that they are pregnant:
The woman emails to inform of pregnancy to pregnancybooking,email@example.com
An auto-response will send the woman a referral form
The woman will then complete the form and return it to the same email address
A Community Midwife will then contact the woman within a week to arrange a telephone booking appointment for when they are about 8-10-weeks pregnant.
Substance Misuse/Alcohol Service http://www.e-das.wales.nhs.uk
Smoking Cessation http://helpmequit.wales.nhs.uk or text HMQ to 80818
Healthy Eating – British Dietetic Association http://www.bda.uk.com/resourceDetail/printPdf/?resource=healthy-eating
Diabetes – if you would like a referral to a dietician for advice on improving your diabetic control. You can email the practice or speak with the Practice Nurse. Also see http://www.cardiffandvaleuhb.wales.nhs.uk/learn-manage-diabetes
Pocket Medic Videos Type 1 http://www.medic.video/c-type1
Pocket Medic Video Type 2 http://www.medic.video/c-type2
Podiatry - if you are diabetic and have a red warm or swollen foot, break in the skin, foot ulcer, bleeding in your socks then you can self refer to the Podiatry department 02920 335135.
Chronic Pain – for management of long-term pain see the pain toolkit http://www.nhs.uk/live-well/healthy-body/ways-to-manage-chronic-pain You can also self refer to the Living well with pain course Email: firstname.lastname@example.org or text Interested and your name to 07870 979860. There is information about opioids and other painkillers available at http://www.painconcern.org.uk/publications/information-leaflets